Privacy Policy

1. Data Controller

This website is operated by Hemşin Ata Konağım.
Business Owner: Nusret Talha Keskin
Address: Zilkale Village, Zilkale Cluster Houses No:12, Çamlıhemşin / Rize, Türkiye
Phone: 0507 487 53 53
Email: info@atakonagim.com.tr

2. Collected Data

As part of the reservation and communication processes carried out through our website, the following information may be collected: name, surname, telephone number, email address, dates of stay, number of guests and payment information.

3. Purposes of Processing Personal Data

The personal data collected is processed for the purposes of: carrying out reservation procedures, providing customer service, completing payment transactions, billing, fulfilling legal obligations, and contacting you when necessary.

4. Payment Security

Credit card and payment information is processed only through authorized payment institutions via a secure (SSL) connection. Hemşin Ata Konağım does not store your credit card information in its own systems.

5. Transfer of Personal Data

Your personal data may be shared with payment institutions, accounting service providers, and, in cases of legal obligation, authorized public institutions and organizations, only to the extent necessary.

6. Data Retention Period

Your personal data is stored for the periods stipulated in the relevant legislation and for as long as required by the processing purposes. Financial records are kept for the legal periods within the scope of the Tax Procedure Law and related legislation.

7. Cookies

Our website may use cookies to improve user experience and analyze site performance. You can limit the use of cookies by changing your browser settings.

8. Data Security

SSL certificates and appropriate technical and administrative measures are implemented to ensure the security of your personal data.

9. Your Rights Under the Personal Data Protection Law (KVKK)

In accordance with the Law No. 6698 on the Protection of Personal Data; you have the right to learn whether your personal data is being processed, to request its correction, to request its deletion, and to exercise your other legal rights.

10. Communication

For any questions regarding our privacy policy, please contact us.
Email: info@atakonagim.com.tr
Phone: 0507 487 53 53