Personal Data Protection Law (KVKK) Information Text

1. Data Controller

In accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data is processed by Hemşin Ata Konağım (Business Owner: Nusret Talha Keskin) as the data controller.

Address: Zilkale Village, Zilkale Cluster Houses No:12, Çamlıhemşin / Rize, Türkiye
Phone: 0507 487 53 53
Email: info@atakonagim.com.tr

2. Personal Data Processed

Name, surname, phone number, email address, reservation information, accommodation dates, number of guests, billing information and necessary information regarding the payment process can be processed.

3. Purposes of Processing Personal Data

• Completing the reservation process
• Provision of accommodation services
• Handling payment and billing processes
• Ensuring customer communication
• Fulfillment of legal obligations
• Evaluation of requests and complaints

4. Transfer of Personal Data

Your personal data may be shared with payment institutions, accounting service providers, information technology service providers, and, where legally required, authorized public institutions and organizations only to the extent necessary.

5. Method and Legal Basis for Personal Data Collection

Your personal data is collected through our website, reservation forms, telephone, email and other communication channels. This data is processed based on Article 5 of the KVKK (Personal Data Protection Law) within the scope of establishing or performing a contract, fulfilling legal obligations and the legitimate interests of the data controller.

6. Data Retention Period

Your personal data is stored for the periods stipulated in the relevant legislation and for as long as required by the processing purposes. Financial and billing records are kept for the legally mandated periods.

7. Your Rights Under the Personal Data Protection Law (KVKK)

In accordance with Article 11 of the Personal Data Protection Law (KVKK);
• To find out whether your personal data is being processed
• Request information regarding processing, if applicable.
• To ascertain the purpose of the processing and whether it is being used for its intended purpose.
• Requesting correction of incomplete or incorrectly processed data
• Requesting the deletion or destruction of personal data
• You have the right to challenge unfavorable results obtained solely from automated system analysis of the process.
• Claim compensation if you suffer damages.

8. Application Method

You can submit your requests under the KVKK (Personal Data Protection Law) by sending an email to info@atakonagim.com.tr or in writing to the address below.

9. Communication

Hemşin Ata Mansion
Zilkale Village, Zilkale Cluster Houses No:12, Çamlıhemşin / Rize, Türkiye
Phone: 0507 487 53 53
Email: info@atakonagim.com.tr